[
  {
    "question": "How far in advance should I book movers?",
    "answer": "Book as early as possible, especially for month-end, summer, weekends, and long-distance moves. A few weeks of notice gives the team better scheduling options and more time to prepare an accurate estimate.",
    "tags": [
      "booking",
      "planning"
    ]
  },
  {
    "question": "How much do movers cost in Metro Vancouver?",
    "answer": "Moving cost depends on crew size, time required, travel time, access, stairs, elevators, packing, and specialty items. The best next step is a written estimate based on the actual move details.",
    "tags": [
      "pricing",
      "local-moving"
    ]
  },
  {
    "question": "Do movers charge travel time?",
    "answer": "Travel time can be part of moving pricing depending on the move type, route, and estimate details. Customers should ask what is included in the written estimate before booking.",
    "tags": [
      "pricing",
      "local-moving"
    ]
  },
  {
    "question": "Do I need to reserve the elevator?",
    "answer": "For condos and apartments, customers should reserve the elevator and confirm loading zone rules before moving day. Elevator delays can increase move time and make scheduling harder.",
    "tags": [
      "local-moving",
      "condo-moving"
    ]
  },
  {
    "question": "Do you use subcontractors?",
    "answer": "Purely Canadian Movers emphasizes direct accountability and no subcontractors for local moves. Long-distance moves may involve coordinated van line network support through Great Canadian Van Lines.",
    "tags": [
      "trust",
      "process"
    ]
  },
  {
    "question": "Can movers pack fragile items?",
    "answer": "Yes. Packing support can include fragile items, kitchens, artwork, glass, electronics, and full or partial home packing depending on the customer's needs.",
    "tags": [
      "packing"
    ]
  },
  {
    "question": "Can storage be included with my move?",
    "answer": "Yes. Storage can be useful when possession dates do not line up, renovations are underway, or a long-distance move needs staged pickup or delivery.",
    "tags": [
      "storage"
    ]
  },
  {
    "question": "Are belongings protected during the move?",
    "answer": "Valuation coverage options should be reviewed before moving day. Customers with high-value, fragile, or sentimental items should discuss protection options during the estimate process.",
    "tags": [
      "valuation",
      "coverage"
    ]
  },
  {
    "question": "How long does it take to move?",
    "answer": "Move time depends on how much weight or volume you have, how much furniture needs to be handled, and access at pickup and delivery. Stairs, elevators, parking, loading distance, and building rules can all affect the time required.",
    "tags": [
      "timing",
      "planning",
      "local-moving",
      "long-distance-moving"
    ]
  },
  {
    "question": "How much does packing cost?",
    "answer": "Packing cost depends on what you need packed. A few fragile items, a kitchen, partial packing, and full-home packing are all different scopes. The estimate should be based on the number of boxes, materials, fragile items, and crew time needed.",
    "tags": [
      "packing",
      "pricing"
    ]
  },
  {
    "question": "Do you charge for travel time?",
    "answer": "Yes, travel time applies to local moves. For long-distance moves, travel is included in the quoted long-distance price rather than billed the same way as a local hourly move.",
    "tags": [
      "pricing",
      "local-moving",
      "long-distance-moving"
    ]
  },
  {
    "question": "Do you disassemble and set up furniture?",
    "answer": "Yes. If the moving crew takes an item apart for the move, they will set it back up at delivery, as long as it is safe and practical to reassemble.",
    "tags": [
      "furniture",
      "process"
    ]
  },
  {
    "question": "How do you protect floors?",
    "answer": "Purely Canadian Movers uses floor runners where needed to help protect floors during the move. The crew also plans around access, doorways, carpets, railings, and high-traffic areas.",
    "tags": [
      "protection",
      "local-moving",
      "process"
    ]
  },
  {
    "question": "How much does it cost to move across Canada?",
    "answer": "The cost to move across Canada depends mainly on shipment weight or volume, the number of miles, access at both locations, packing needs, storage, timing, and valuation coverage. A written estimate is the best way to confirm the cost for a specific route.",
    "tags": [
      "pricing",
      "long-distance-moving",
      "cross-country-moving"
    ]
  },
  {
    "question": "How much does it cost to move locally?",
    "answer": "Local moving cost depends on how far the move is, how much furniture and weight you have, the crew size, the time required, access, stairs, elevators, parking, and any packing or specialty handling needed.",
    "tags": [
      "pricing",
      "local-moving"
    ]
  },
  {
    "question": "Do I tip movers?",
    "answer": "Tipping movers is optional, but it is appreciated when the crew does a good job. Customers can tip based on service quality, move difficulty, and what feels appropriate for the work performed.",
    "tags": [
      "tipping",
      "moving-day"
    ]
  },
  {
    "question": "What happens if there is damage?",
    "answer": "If damage is reported, Purely Canadian Movers evaluates it first, reviews the details, and then works through the appropriate repair or replacement process based on the situation and the valuation coverage selected.",
    "tags": [
      "claims",
      "valuation",
      "coverage"
    ]
  },
  {
    "question": "Do you offer dump service?",
    "answer": "Yes. Dump service may be available by the hour plus any applicable dump fees. Availability and cost should be confirmed during the estimate because disposal needs can vary by item, location, and volume.",
    "tags": [
      "dump-service",
      "pricing",
      "local-moving"
    ]
  }
]